The fastest way to reach us is “My Page → Contact us” inside the
app. Your app version and device details are sent along with the
message, which makes problems much easier to reproduce. We read and answer
these ourselves.
Create an invite link inside a space and send it by messenger or text.
The link expires automatically after 7 days, and you can revoke it or
issue a new one at any time before that.
Can I fix a record I entered wrong?
You can't overwrite a record that's already been made. Instead, add a
correction — it appears next to the original as history. Because these
records are built up by several people together, this is deliberate: it
keeps anything from being quietly changed later.
If I leave a space, do my records disappear too?
No. You stop being able to see the space, but the records stay. Deleting
them because one person left would damage what everyone else built. If you
want your records gone as well, ask the space owner to delete the space.
I want to delete my account.
You can do it directly from “My Page → account card → Delete account” in
the app. What gets deleted is set out in section 6 of the
Privacy Policy.
I forgot my password.
Tap “Forgot your password?” on the sign-in screen and a reset email goes
to the address you signed up with. If you signed in with Google, Apple,
Kakao, Facebook or LINE, that service manages your password.
My records don't show up on another device.
First check that you signed in with the same account — a different sign-in
method is treated as a different account. If they still don't appear, let
us know through Contact us.